Tim S Posted June 13, 2009 Posted June 13, 2009 I am trying to install FMP Server 10 on a brand new Dell 2.5ghz dual quad core processor machine with 8gb of ram. I get all the way through the install process where it tells me it will launch the Admin Console to complete the server setup. That's where it dies and tells me that the database needs to be restarted. When I click on the restart button it fails and tells me to contact my network administrator... guess who that is.. ME! I've installed many times on a Mac with no problems at all. I've read where I need to have Java 6 update 7, so I've made sure that I got that up and running. I am under the gun for a huge project due June 29th and if I don't get this server running soon I may lose my job over it. Does anyone have a clue what else I can try? Thanks,
mr_vodka Posted June 13, 2009 Posted June 13, 2009 First, make sure you have all the necessary ports open that you need to. Second, Do you have another computer on the same network? If so, try to go to the server on port 16000 Also, you can try to use command lines to start the server.
Steven H. Blackwell Posted June 13, 2009 Posted June 13, 2009 That's where it dies and tells me that the database needs to be restarted. First, welcome to th Forums. That message quoted doesn't make sense in the context of what you are doing during an install. Are you sure that is what it says? Also, is this the 64 bit version of the OS or the 32 bit version? Steven
Tim S Posted June 13, 2009 Author Posted June 13, 2009 (edited) When I say it "dies" I mean that's as far as I get. It won't finish the installation until the Admin Console opens. The server is using the 64 bit version. Also, since writing this response I've gone back to the server and uninstalled/re-installed. This time I get a totally different error when trying to start the admin console... I get a window that says "Java Web Start Launcher has stopped working." Under problem details there's this information: Problem signature: Problem Event Name: APPCRASH Application Name: javaws.exe Application Version: 6.0.70.6 Application Timestamp: 484e562e Fault Module Name: ntdll.dll Fault Module Version: 6.0.6002.18005 Fault Module Timestamp: 49e03824 Exception Code: c0000005 Exception Offset: 00060897 OS Version: 6.0.6002.2.2.0.272.36 Locale ID: 1033 Additional Information 1: b71b Additional Information 2: 0cfa996208a664c13fd7f7834cbbca0b Additional Information 3: d55c Additional Information 4: d2f5e24ed95c205b622e3e797fa03f17 Edited June 14, 2009 by Guest
Tim S Posted June 14, 2009 Author Posted June 14, 2009 I uninstalled Java and flushed the cache. Re-installed and for a few seconds things looked like I was making progress... Now I get a new error. "The admin console cannon establish a connection to the admin server." I stopped the server via commands, restarted and I get the same error.
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