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Runtime Solution Vista Issue

Jed69
in 360Works Email Plugin

Featured Replies

I have created a runtime solution which uses the e mail plugin. This runs with no problems in Mac OSX and in Windows XP but when I try it in Vista I get a message telling me it can not open the programme. If I delete the plugin from the extensions file (and recycle bin) the database opens fine. I am trailing this with the trial version of the plug in. Does anyone know if this problem occurs in the full version. I do not want to buy this for my client if they can not make it run on their Vista PC's.

Does anyone know a solution?

Many thanks

John

Do the plugin developers say that it (a) supports Vista (:D supports runtimes? If not then you may not get very far with this one.

To be honest it sounds like Vista being generally rubbish as usual. Vista being Vista, I'd suggest checking the file permissions of the plugin because it might simply be that it is refusing to let the runtime access it.

Hope that helps

James

  • Author

Thanks James, thats a good idea I will check permissions. The developers do say it supports Run Time but it is not specific to the version of Windows but they have released an update in June this year so I assume that they support Vista.

Interestingly it works fine on Vista on a full version of filemaker, it is only the RunTime version that has issues.

Every time I use Windows, it makes me so happy I moved to Mac.

Thanks again James for you help, I will let you know how it goes.

John

  • Author

Still having no joy with this, does anyone know of another email plugin that will work in a runtime solution that will allow me to send HTML mails.

The ones we use are POP3-IT and SMTP-IT, both from CNS plugins.

Never tried it in a Vista runtime environment, though.

J

  • Author

Thanks James, will give them a go

  • 2 weeks later...
  • Author

I now know what the problem is. The developers of the plug in tell me there is an issue with using this plug in on Windows Vista when the language of the OS is not English. They are working on it!

So basically it is Vista being rubbish then :-)

Worth knowing that the plugin is broken by non-English vista: I'm sure we would have hit that one sooner or later, so thank you for the update.

J

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