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Sometimes can't find database through firewall.

Jamie Tougas
in FileMaker Server v7 - v11

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Currently we have about 40 users accessing FMServer through a firewall and all the other users reside on the same side of the network as FMServer. Sometimes the users that access the server through the firewall receive a message that the database couldn't be found and an open dialog boxes appears. If they cancel from the dialog box and choose the same button to open the database again the database will be found. I'm not having the problems with users that aren't going through the firewall. The users that are having the problems does vary and doesn't seem relative to their hardware. Everyone is using TCP/IP network protocol. The IT people claim it is an application problem. Has anyone else ran into this problem? Does it have anything to do with software time out?

Probably bad Firewall.

We are using only SW Firewall and 128k leased wireless connection and we newer had such problem.

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