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Claris Engage 2025 - March 25-26 Austin Texas ×

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Currently we have about 40 users accessing FMServer through a firewall and all the other users reside on the same side of the network as FMServer. Sometimes the users that access the server through the firewall receive a message that the database couldn't be found and an open dialog boxes appears. If they cancel from the dialog box and choose the same button to open the database again the database will be found. I'm not having the problems with users that aren't going through the firewall. The users that are having the problems does vary and doesn't seem relative to their hardware. Everyone is using TCP/IP network protocol. The IT people claim it is an application problem. Has anyone else ran into this problem? Does it have anything to do with software time out?

This topic is 8615 days old. Please don't post here. Open a new topic instead.

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