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Page sizes larger than Letter

Followers

July 23, 200916 yr

Newbies

I work in a print shop and would like to print large reports on digital laser printers. I have worked with Filemaker since FMP3 but always with Letter or A4 paper sizes and I have never been aware of a "problem" until now.

The paper sizes I need are SRA4 (225 x 320 mm)and SRA3 (320 x 450 mm). In layout mode I create a new layout and then select print setup and choose the printer, size and orientation, but Filemaker refuses to acknowledge and just reverts to Letter. The laser printer is a Canon imagePress C7000VP accessible via server. Filemaker is only installed on my computer. I have tried other printers available on the network but same result. Can anyone help me?