FedEx GetRates Function

[Nanigi]

This function simply returns '0' when i use it with the FedEx supplied Test account. Am I doing something wrong? What is the output suppose to look like? Is there any documentation for this funciton?

Thanks in Advance

Byron

[Smef]

I'm just getting a '1' when I run this function right now. I think there is a problem with fedex's service right now. Normally this returns shipping rates.

[Jesse Barnum]

I was getting a '0' too, but I just tried again and it's working now, so it must have been a glitch on the FedEx test server end.

Remember that with the test credentials included with the ScriptMaster.fp7 file, the request goes to the text FedEx server. With real credentials that you get when you sign up for your own live account, it goes to a different server, which I presume is much more stable.

[Adam S]

Hi.

We're running the latest Scriptmaster version in Filemaker and are trying to get FedEx Get Rates to work.

Running from within the module itself for testing, we're getting the included test variables to return a result, as will our FedEx test environment credentials.

With our real production credentials, however, we're getting zero as the result.

For context, we just obtained the production credentials about an hour ago. We copied and pasted to avoid typos and we're pretty sure we've got the information in there correctly (we of course could be wrong).

We're wondering:

a) how to get this working as-is?

why this script points to 360works' website instead of FedEx and if we can/should just change the URL to point to Fedex directly for security and such. According to our FedEx tech contact, Web Services production requests should be going to https://gateway.fedex.com:443/web-services (assuming one is using web services version 3, as this script does). Is there something translated and adding value in the redirection? We tried dropping that URL (naively) in the script at the new URL step it returns a 500 error.

Any help would be appreciated!

Thank you.

- Adam

[Adam S]

Just wanted to bump this and see if anyone can please help.

Jesse- are you out there monitoring this by chance?

[Jesse Barnum]

Hi Adam - I'm just about to head out for vacation, but I will get back in touch with you next week to try to help resolve this. In the meantime, if you can try the function again and then go to plugin preferences and click the 'report a bug' button, that will send me your plugin log. There may be some answers there.

[Adam S]

Jesse-

Sent e-mail with the ScriptMaster file as requested. Just wanted to follow up here so we can post results for anyone else who might have a similar issue in future.

Thank you.