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Claris Engage 2025 - March 25-26 Austin Texas ×

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Posted

When I run as a server scheduled script, it succeeds in getting the file list from the FTP site, and moving the files to another folder on the FTP site. It fails to download the files. The same script works fine when running from a client on the same box as the server.

Does FTPeek write a log anywhere? Any suggestions on how to analyze the failure?

Posted

Logs for FileMaker server can be found at:

OS X

/Library/FileMaker Server/Logs/360Plugin Logs/

Windows

DriveLetter:Documents and SettingsDefault UserMy Documents360Plugin Logs

DriveLetter:Program FilesFileMakerFileMaker ServerLogs360Plugin Logs

Vista: DriveLetter:UsersDefault UserDocuments360Plugin Logs

I would want to see your logs before making an official diagnosis, but my guess is that your server does not have write permissions to the folder you are trying to save your file to. FileMaker pro may have access because it is being run by a particular user, but FMServer is not being run by your user, and will require a separate granting of access.

Posted

There is no 360Plugin Logs folder in ...FileMaker ServerLogs (there is a Troi Log folder there, so I'm sure I'm looking in the right place)

I've set full control to the fmserver user on the folder in question, no help. I set write privileges for the Guest user, still no help.

Posted

This issue has been resolved.

The directory to write to was a shared drive, and needed to be specified by the share name rather than the mounted drive letter.

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