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Claris Engage 2025 - March 25-26 Austin Texas ×

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Posted

I have upgraded to the latest versions of all software and it has caused a problem.

If I upload a PDF file using supercontainer. when trying to open the file again, instead of opening the PDF, supercontainer creates a JPEG instead and opens that!

I can upload Word, Excel and JPEGs and they all open in their relevant applications, but PDFs are converted to JPEGs. The problem has only occurred after the upgrade and worked perfectly well before. (I was on OSX 10.4)

I have tried uploading to the sample file that you get with supercontainer and the exact same thing happens with that.

Can anyone help please?

Thanks

Peter

Posted

This sounds like an issue we fixed in the SuperContainer companion plugin, please make sure you're running the latest version 2.75 http://www.360works.com/supercontainer/

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