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PDFs change to JPEGs

Peter Beverley
in SuperContainer by 360 Works

Featured Replies

  • Newbies

I have upgraded to the latest versions of all software and it has caused a problem.

If I upload a PDF file using supercontainer. when trying to open the file again, instead of opening the PDF, supercontainer creates a JPEG instead and opens that!

I can upload Word, Excel and JPEGs and they all open in their relevant applications, but PDFs are converted to JPEGs. The problem has only occurred after the upgrade and worked perfectly well before. (I was on OSX 10.4)

I have tried uploading to the sample file that you get with supercontainer and the exact same thing happens with that.

Can anyone help please?

Thanks

Peter

Hi Peter, which version of SuperContainer are you using?

  • Author
  • Newbies

I had 2.74 on the client side. and 2.75 on the server that caused the problem.

Thanks

Edited by Guest

This sounds like an issue we fixed in the SuperContainer companion plugin, please make sure you're running the latest version 2.75 http://www.360works.com/supercontainer/

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https://fmforums.com/topic/73563-pdfs-change-to-jpegs/
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