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CG Software LLC

Windows 7 copying / moving runtime files

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Hi,

I have a runtime solution that I distribute on Mac and Windows. I had a windows 7 user have an issue with a damaged file so had him go to the Runtime folder which was installed in the Program Files (x86) directory. When he checked he noticed that the file had a modification date several weeks old and he uses the software daily.

He sent the file, I recovered and found that the data was several weeks back.

After searching we found that another copy of the runtime data files had been copied to

“\users\%user.name%\AppData\Local\VirtualStore\Program Files\%Runtime_Name%”

Apparently Windows wants data files stored here and the FileMaker runtime engine does access them there. This is confusing for many of my users as the AppData directory is hidden.

The only solution that I have found so far is to install the runtime folder to the root (C:) rather than to the Program Files.

Any ideas or thoughts on this?

Thanks,

Thomas

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