APPCRASH

[DrS]

Our school is moving from XP to Windows7 and we are still using Filemake 9. When we try to set up the new PCs Filemaker appears to install correctly, but shortly after launching it crashes with

Problem event name; APPCRASH

Application: Filemaker.Pro.Exe

Application version: 9.0.300

Application timestamp: 472bceca

Fault module name: swi_lsp.dll_unloaded

Fault module version: 0.0.0.0

Fault module timestamp: 4ca1fa9

Exception code: c0000005

etc

I can't find any reference to this error, can anyone help.

Thanks

Robin

[Phil in Brissie]

Hi there

I can't help, but I can report the same problem. I have a new Dell laptop running Windows 7 enterprise and when I tried to install FM Pro 9.03, it installed, but now crashes. I can't remember whether I've ever had it run successfully. I uninstalled it from my previous laptop, so that it could be properly registered with FM.

After it crashes you get a windows diagnostic offer, but it just does its thing and closes without offering any solution.

Hoping someone can help.

Phil

Our school is moving from XP to Windows7 and we are still using Filemake 9. When we try to set up the new PCs Filemaker appears to install correctly, but shortly after launching it crashes with

Problem event name; APPCRASH

Application: Filemaker.Pro.Exe

Application version: 9.0.300

Application timestamp: 472bceca

Fault module name: swi_lsp.dll_unloaded

Fault module version: 0.0.0.0

Fault module timestamp: 4ca1fa9

Exception code: c0000005

etc

I can't find any reference to this error, can anyone help.

Thanks

Robin

[Lee Smith]

Phil and Robin

Have you checked to see if your setups meet the minimum requirements that is listed on FileMaker?

Tech Spec

[Vaughan]

FMP 9 is not certified for WIndows 7. There are known incompatibilities. The earliest version certified is 10.0v3.