JAVA Not Starting For All Users

[fm alert]

We have a problem where a SuperContainer window is an active layout and JAVA does not always start for All Users on a Windows XP PC with Java 1.6.0.18 to 1.6.0.22. For some users it works correctly and on the same PC it does not work for other users. We are using SuperContainer on the FM Server Advanced 11 with the current SuperContainer Version: 2.792. Does anyone have any suggestions on how we can make JAVA load when a SuperContainer is present on the active layout for all users

Thanks,

Mark

[Smef]

Do your users all have Java installed? Windows does not come with java installed by default. There is not a way to force your users to install java, but you can direct them to java.com to download and install java. If you do not want to use java you can use the style=noapplet URL parameter to prevent the java applet from loading (though this will disable drag-and-drop functionality).

[fm alert]

Do your users all have Java installed? Windows does not come with java installed by default. There is not a way to force your users to install java, but you can direct them to java.com to download and install java. If you do not want to use java you can use the style=noapplet URL parameter to prevent the java applet from loading (though this will disable drag-and-drop functionality).

Yes JAVA is installed for all users, it is on the same PC, how can I get it to start for all users

Thanks,

Mark

[Smef]

While logged on as a user having this problem, please go to http://javatester.org. Does the pink box with the version number show up for you? If so, what version does it say?

[fm alert]

While logged on as a user having this problem, please go to http://javatester.org. Does the pink box with the version number show up for you? If so, what version does it say?

The IT department has this web site locked down, and most external web sites locked down

[Smef]

Is it possible that they would be locking down java or access to SuperContainer as well?

[eswanborg]

I have a related problem - we have a group of users who have limited Internet access. When they try to load a db with Supercontainer they get a java.security.cert error and are unable to get the applet to run. Same computer, user with open Internet access, and it works fine.

Can you help me understand what java needs to communicate with in the outside world to make SC run? We can open the holes for restricted users, we're just not sure what we're looking for.

Thanks