Remaining Logged In

[datalink]

This is our first FM Go installation and there has been much to learn. Its been exciting for sure.

We have a hosted solution running on FMS. The iPads access the solution over WiFi (or in some cases 3G). When aps are switched on the iPad, even for a second, returning to FM Go the operator needs to relogin to the file to launch it. I notice that test Files that have no security accounts on them don't seem to do this.

Is there a setting that I missing that will allow a FM Go to remain logged in to a hosted solution?

[TrulySimple]

This is our first FM Go installation and there has been much to learn. Its been exciting for sure.

We have a hosted solution running on FMS. The iPads access the solution over WiFi (or in some cases 3G). When aps are switched on the iPad, even for a second, returning to FM Go the operator needs to relogin to the file to launch it. I notice that test Files that have no security accounts on them don't seem to do this.

Is there a setting that I missing that will allow a FM Go to remain logged in to a hosted solution?

Have you set Auto-Restore Login to ON in FM Go on the devices?

[datalink]

Yes. We also have set the fmrestorelogin extended privilege to be active on the accounts using Go for access. It doesn't seem to make a difference.

We are using CNS Barcode with Go and each time Go calls to CNS Barcode it disconnects from the hosted file. Major problem.

Any suggestions?