AVG blocking access to server

[Michelle Logan]

Hello,

We just got a new desktop in today and it has AVG antivirus on it, it is the business version. I have never heard of AVG but anyway, it is blocking access to our FileMaker server hosted files.

Last week we built an opener from a demo on the boards and it works just fine on all our other pcs, we have ESET (or NOD 32 I do not know which they go by)on those. When you run the opener on the new desktop with AVG it will not show the FMS hosted files.

We thought it was the opener but one of the teachers said it may be the firewall, so we figured out how to turn it off and it worked like a charm, the hosted files show up when the opener runs. Turn the firewall back on and nothing shows up in the remote window of the opener.

We have looked all over the AVG firewall part but cant figure out how to tell it to talk to the FMS, anyone have any suggestions.

Thanks a bunch, this is my summer project.

M.L.

[Steven H. Blackwell]

Hello,

We just got a new desktop in today and it has AVG antivirus on it, it is the business version. I have never heard of AVG but anyway, it is blocking access to our FileMaker server hosted files.

Last week we built an opener from a demo on the boards and it works just fine on all our other pcs, we have ESET (or NOD 32 I do not know which they go by)on those. When you run the opener on the new desktop with AVG it will not show the FMS hosted files.

We thought it was the opener but one of the teachers said it may be the firewall, so we figured out how to turn it off and it worked like a charm, the hosted files show up when the opener runs. Turn the firewall back on and nothing shows up in the remote window of the opener.

We have looked all over the AVG firewall part but cant figure out how to tell it to talk to the FMS, anyone have any suggestions.

Thanks a bunch, this is my summer project.

M.L.

Port 5003 must be open. Also Bonjour that runs on Port 5353 should be enabled for discovery.

Steven

[Michelle Logan]

Port 5003 must be open. Also Bonjour that runs on Port 5353 should be enabled for discovery.

Steven

Thank you Mr. Blackwell, we spent most of the afternoon trying to search for a solution but were kind of clueless as to what we were actually looking for.

Thank you for taking the time to answer my question.

Michelle

[Steven H. Blackwell]

Thank you Mr. Blackwell, we spent most of the afternoon trying to search for a solution but were kind of clueless as to what we were actually looking for.

Thank you for taking the time to answer my question.

Michelle

Most welcome. That is why I am here. There is considerable documentation on the CD or the electronic download for FileMaker Server that can help you. Also this page on the FMI web site has other documentation.

Steven