AdminAnywhere Internal Error

[Nico Kobes]

When I use the Files button (orange) we get a Internal Error...

More info:

FM Server version 11.0v3

AdminAnywhere Version: 1.4

Mac OS Server 10.6.5

[Smef]

What is the error you're getting? Do you get errors using any of the other buttons?

Can you please email your log to me?

OS X

/Library/FileMaker Server/Logs/360Plugin Logs/360Plugins_XXXXX.log

Windows

XP or S2003: C:\Documents and Settings\Default User\My Documents\360Plugin Logs\360Plugins_XXXXX.log

Vista, 7, or S2008: C:\Users\Default User\Documents\360Plugin Logs\360Plugins_XXXXX.log

[cursulak]

I am having trouble with this plugin as well, however I have no error at all.

I can browse the log files, users connected, but the orange file icon returns no open databases at all. WIth no errors, however there are several open (8). All other functions seem to be ok.

Here's what I've got:

OS X Server Leopard running on Xserve with Xraid attached through fibre.

FM server 10.0v2

Updated recently released Java update (so fmadmin runs again - yeah!)

adminanywhere version 1.4

licensed version

also running supercontainer plugin 2.631

Any thoughts on the setup which might affect this?

Apache wise I'm running: apache 2.2.17, php 5.2.5 release 6

Anything else help narrow this down?

The log doesn't show anything on the FM server, system server wise not sure which log to look in.

Chris

[Smef]

I'm not familiar with the issue that you're seeing here. Would you be able to give me a call to do screen sharing to see this some time? I'd also be interested in what is showing up in your logs.

I would also recommend updating your SuperContainer companion plugin, as the version you have installed is pretty old.

[cursulak]

I can do that. It would probably be easier and faster to do screen sharing right on the server so that you can see source logs and browser response at the same time.

Log files I can email you directly now.

As for supercontainer yes I will do that, the clients have the latest but the server hasn't been updated in a bit.

I am at the office near the server today (19jul11) if today works. I will give you a call.

chris

I'm not familiar with the issue that you're seeing here. Would you be able to give me a call to do screen sharing to see this some time? I'd also be interested in what is showing up in your logs.

I would also recommend updating your SuperContainer companion plugin, as the version you have installed is pretty old.