Upload Progress Bar not working?

[epicmar]

We are successfully testing a new FM Advanced Server IWP (Windows 2008 Server) solution which utilizes Supercontainer 2.82 to both upload (via drag-and-drop) and download (via double-click) various PDF files using Firefox web browsers (on Windows 7 PCs). Everything seems to work very well (most of the time), but one problem all users are reporting is that Supercontainer's Upload Progress Bar NEVER shows any progress. The bar remains gray, sometimes for minutes at a time for large PDF file uploads. However, Supercontainer's Download Progress Bar always works perfectly, showing a gray bar which becomes progressively green.

Has anyone else seen this failing Upload Progress Bar behavior? And is there any solution?

Thanks

Also, quick unrelated question... Is there anyway to suppress or change the text of the Supercontainer messages? I would particularly like to change the "Connecting to Supercontainer Server" message to something indicating connection to our server instead, so that I will no longer have to waste time explaining to users "what Supercontainer is".

[epicmar]

Can anyone confirm that the Supercontainer Upload Progress Bar works for them?

(The Download Progress Bar works for me but the Upload Progress Bar always remains gray until the Upload is completed.)

Thank you for any feedback.

[ooparah]

Hey Eric,

It seems as though we have lost this functionality with the advent of the Java applet issues we encountered with Apple. Also, I would suggest that you upgrade your version of SuperContainer to our latest (2.831), which resolves a lot of the issues with java applets.

I hope this helps. If you have any other questions, please do not hesitate to contact me at the phone number below.

[epicmar]

Thank you for the response.

I am now using 2.831 and still find that the upload progress bar does not work. Hopefully this can be fixed in a future update. Thanks again.

[ooparah]

Yes,

the 2.831 update does not add or resolve the issue since it is a bug with Apple. The updates in version 2.831 simply remove that java applet all together and instead runs SuperContainer in "HTML-only" mode. So, until Apple provides a bug fix to the Java applet issue, SC will be without the aforementioned functionality.

So yes, my above response was a bit faulty and unclear. My apologies.

Regards,

[epicmar]

We are all PC based here, so not waiting for Apple to fix anything. We are using FM Adv Server 11 running on Windows 2008 server, We are using Firefox 8.0 to view IWP served pages, and this is where we are having the non-moving upload status bar problems I reported.