Notify us of new SC versions?

[hollyheadhunter]

Hi -- we always notice there is a new SC version because we have mysterious problems that we spend time trying to trouble shoot.

Is there a way to get notified when there is a new SC version so we can install before there are problems?

[ooparah]

Hey Holly,

It sounds like you are looking for Auto-Update, which will be able to keep your plugins up-to-date. Auto-Update can be found at our website, at:

http://www.360works.com/autoupdate/

Hope this helps. If you have any other questions regarding SuperContainer, or any of our plugins, please do not hesitate to contact me directly at the e-mail or phone number listed below.

[hollyheadhunter]

Thank you Obinna! I will try this.

[hollyheadhunter]

Hello - I tried this but am having trouble with it:

- I added the script steps as suggested

- when I log in to our database, it suggests the update

- i agree to the update

- it shows a dialog that it was updated ("You are updated with.... version 2.852")

- but it did not update -- I have a copy of FM 10 Adv and 11 Adv -- I logged in with 11Adv but each of the SC plugins in the Extension folders say they were last updated a couple of months ago

What should I try?

[ooparah]

Hello - I tried this but am having trouble with it:

- I added the script steps as suggested

- when I log in to our database, it suggests the update

- i agree to the update

- it shows a dialog that it was updated ("You are updated with.... version 2.852")

- but it did not update -- I have a copy of FM 10 Adv and 11 Adv -- I logged in with 11Adv but each of the SC plugins in the Extension folders say they were last updated a couple of months ago

What should I try?

Try manually deleting all instances of SuperContainer Companion plugin in both the FileMaker-> Extensions directory and the Auto-Update directory. After these files have been deleted, restart your FileMaker database and run Auto-Update. This should prompt you to download SuperContainer Companion plug-in again and save it to your Auto-Update directory. After the download, you should be updated to the latest version of SuperContainer plug-in (2.852).

I hope this helps.

[bcooney]

Auto-update isn't working for me anymore, either. The script to auto-update runs without error, as for Holly, but it is not installed. v2.852, FMS11, client FMSA11

[bcooney]

Update! By removing the previous version of the plugin, in my Windows XP: C:Documents and SettingsUser NameLocal SettingsApplication DataFileMakerExtensions directory. I didn't realize that AutoUpdate downloaded plugin here rather than the Filemaker/Extensions directory.

Knowledgebase 6869

[hollyheadhunter]

I see there was a SuperContainer update today and that we need to update the updater? Where do we begin -- we're stuck! Do we need to do something on the server/with the scripts?

[hollyheadhunter]

I'm guessing each user needs to delete PlugIns related to SuperContainer and the Auto-Updater? But what are they called? Should we delete these plugins: FMSAUC, xDBC, Web? Those are the only ones left and still not working.

[bcooney]

Holly,

Just a guess, but the update is probably only necessary if you've moved to FM12.

-Barbara

[hollyheadhunter]

Barbara, thank you. It may be true that the SuperContainer update is only necessary if you've moved to 12, but our auto-updater automatically tried the update, failed, and then none of us could see our docs. I took a guess that the Extension called FMSAUC was the auto-updater, deleted it, rebooted, and it seems to be working! Now working with each user to update as well.

[bcooney]

You have it looking to 360works for the latest version and introducing it to your setup? I know that they offer this, but I would suggest not doing that. We manually load the plugin version on our server and let AutoUpdate pull to our clients. I believe you should carefully control all aspects of your environment -- especially java versions.