Error 2804 - Claris XTND

[bcwilliams]

I have a Mac user reporting the following error message with my runtime app, whenever they try to insert an image into a container field. They are running OS 8.6, the message reads:

"Error 2804 in the initialization of CLARIS XTND"

Any help would be appreciated. [email protected]

[danjacoby]

Did they install FMP from a program CD?

[bcwilliams]

This was a "runtime" version of FileMaker installed on their Mac, from a CD. Apparently, the XTND Power Enabler Extension is either non-existent on their system (OS 8.6) or corrupted. Any other thoughts you may have on this matter would be appreciated.

[danjacoby]

It's also possible that whoever created the runtime version didn't have the correct "Claris XTND System" properly installed on their computer -- check with whoever created this; it sounds to me like they're the culprit.

I'm running on an iMac with OS8.6. My "Claris XTND System" is in a "Claris" folder in my System Folder.

[bcwilliams]

That would be me! The runtime was created separately on Windows and Mac machines. If there is something I missed in the process of making the Mac runtime (include Claris XTND Power Enabler), I guess I need to learn how to do this. I was just under the impression this was part of the Mac OS (later than version 8.6). Any insight would be appreciated.

[danjacoby]

So the question remains, how was Filemaker originally loaded on to the Mac? If it wasn't properly installed from a program CD, you're screwed.