E-Mail connection

[Lyn]

I'm having trouble connecting my old Claris E-mailer (which I love) through a cable router (XRouter Pro). It works fine without the router. Does anyone know a remedy? I am on a Mac.

cfonline@ix.netcom.com

[ May 10, 2001: Message edited by: Lyn ]

[BobWeaver]

What's happening? Is it unable to find the mail server?

Often, your ISP lets you configure your mail server simply as "mail" rather than the actual name such as "mail.netcom.com". However, when you add a router, you will probably have to use the full server name. Your mail server name can be displayed if you display the full header of one of your old email messages.

[aeleth]

Resolve your mailserver address to its numerical (192.168.123.123) form, and use that form instead of the alphanumeric (server.mycompany.com) form that you configured Claris Emailer with.

Here is a utility called "Mac TCP Watcher" that can resolve the address for you. Just click the DNS button and type the alphanumeric form in. http://download.cnet.com/downloads/0-10205-100-861594.html