Using 2.864 Windows Installer exe to update existing SC fails

[Tony Hill]

I have Windows servers running 2008 R2 and have tried to update from SC 2.863 to 2.864 using the standard WindowsInstaller.exe.

On both servers I get the error

You must run this application using the Mac Installer application, not by double-clicking on the installer.jar

I am double clicking the .exe.

Has anyone else seen this behaviour? And fixed it!

Will uninstalling completely and installing using the WindowsInstaller.exe work - I am loathe to try this 'on the off chance' as my dev server is actually used for the odd demo.

[ooparah]

Hey Tony,

This can sometimes be the case with multiple installations of FileMaker server on a single machine (FMS11 & FMS12 for example). It seems as though if FIleMaker is not properly uninstalled there are some remnant pieces left behind in the Windows registry that toys around with SuperContainer's WindowsInstaller.exe file.

My recommendation in these edge cases is to simply install SuperContainer using the manual installation instructions. Or, more simply, deploy SuperContainer using an alternate deployment method (i.e. standalone mode or via Tomcat ).

I hope this helps,