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MP4 files not playing on Win FileMaker 12

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We are storing .mp4 files in records which have a container field optimized for video. The FM file is hosted on FM12 server.

The files insert correctly and the field transforms into a player but clicking play does nothing. The files are 4-8 MB.

Deleteing the file, re-inserting it as a file (as opposed to a video) and then exporting the file with the the additional instruction to oepn upon export will successfully export, open the Quicktime player and play the file when the play button is clicked on the QT player.

The workstation is XP sp3, FM Pro 12.v2. Am I missing any settings or plug-ins that are required for playback on Windows?

What video format is recommend for storage and playback of videos on a Win system?

Thanks,

John

Port 16000 is used to stream video, is that port blocked by a firewall?

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