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Claris Engage 2025 - March 25-26 Austin Texas ×

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Posted

Recently, our inline graphics have stopped appearing in client's with Apple Mail. These graphics are attached using EmailAttachFileInline ( data ; contentId ). They are .jpgs. and are stored with SuperContainer.

 

We have noticed a change in the content-type:

 

 

#1 
From a successful email:
 
------=_Part_555932_2165159.1335572538253
Content-Type: image/jpeg
Content-Transfer-Encoding: base64
Content-ID: <graphic1>
 
#2
 
From a failed email:
 
------=_Part_66067_1267341.1352937703276
Content-Type: application/octet-stream
Content-Transfer-Encoding: base64
Content-ID: <graphic1>
 
I do not see where I have the ability to control this setting. The customer's IT dept reports no recent changes to the mailserver. Please point me in the right direction and let me know if you need further info.
 
Many thanks,
Barbara

This topic is 4389 days old. Please don't post here. Open a new topic instead.

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