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Claris Engage 2025 - March 25-26 Austin Texas ×

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Posted

I would like to find a way where a team of people can work on a single record 

 

Person A completes task then sends record to

Person B who completes task etc etc. 

 

What is the best way to facilitate this process without having to send the entire db? 

 

Each person that is working on this project is in different locations and needs to be alerted that it is his turn to complete the task. 

 

I believe that Snapshot links may be a great way to go. However when I email a snapshot link from my Ipad to my PC i get the following error message.

 

 

The file "Filename.fmp12" could not be opened. Either
the host is not available, or the file is not available on that
host.

 

This seems strange to me as the same file exists on both my Ipad and PC.

 

Any help would be appreciated. 

 

 

Posted

Is you database on a server that can be accessed by both devices?  Or does each user have a separate copy of the database?

 

A snapshot is like an alias or pointer to a record or set of records in a particular file.  You should be using FileMaker server in this scenario.

 

Jerry

Posted

This work flow will work on a server.  The snapshot link specifies a database, group of records, layout and sort order.

 

If both users are using a served database, then the snapshot from the first user can be opened successfully by the second user.

 

It sounds like the way you have it set up now, each user has a stand alone database.  So User A's shapshot link it trying to open User A's database.  User B can't open User A's database because (like the error message says) the database is unavailable.

 

Hope this helps.

 

Jerry

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