Insert from URL blocked by firewall ?

[SR_87]

Hi everyone, this is my first post here ! I'm not sure if this is the right place to post my question.

 

I created a database solution that uses the Insert from URL command in a loop to retrieve data from a website until certain conditions are met. This is for use at the company I work for to automate an otherwise time-consuming process. It works fine on my personal laptop, which logs in on a Guest account at the office. However, a runtime version of this database, run from my office PC, does not properly execute this script. The Insert from URL command is extremely slow and shows the window titled 'URL Data Transfer' for about a minute before finishing the script without getting the data from the website.

 

I believe our office (server?) firewall prevents it from accessing the internet, is this possible ? If so, does anyone have any idea which settings should be adjusted ? It is running from a desktop PC with Windows 7 installed and the antivirus program is called Symantec Endpoint Protection. I do not yet have authorisation to adjust these settings, but I am looking into getting that right now. If there's any other problem you might think causes this, feel free to enlighten me. Thanks for any help.

[No_access]

I have had similar issue with Symantec endpoint protection, it has its own firewall block and has been a pain to figure out in the past, I would try disabling that first before looking at the server.