Fetch script missed a message

[hollyheadhunter]

Using the Email Plugin, what would be some reasons the Fetch script would miss a message?  It missed an important message this week.  

 

We use Google Apps and if we log into the mail through Google Apps, we can see different messages received at:

10:30am

10:31am

10:36am.  

 

But in our Filemaker database, the 10:31am message is missing.  The 10:30am message's UID ends in "....88" and the 10:36am message UID ends in "....90".   What are some reasons the message with the UID ending in "....89" wouldn't have come in/been created in Filemaker?

 

Our primary keys for the time period are sequential (so its not that a record was created and then deleted).  

[Joe Pampalon]

Hi Holly,

 

Can you email me at [email protected] so we can start a support ticket for this problem? I think I will need to connect to your email server to try and reproduce this behavior.