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360Works Plastic - SSL error


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Client has been using 360Works Plastic for years to process credit card payments.

 

They just recently started getting the error: The transaction failed because of an error: SSL peer shut down incorrectly.

 

They say ' It happens intermittently and if you wait for a bit it will eventually go through.'

 

Any thoughts on what this could be due to?

 

Thanks!

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Slow connection? Dropping connection? Is there a difference if you are connecting via wifi or ethernet?

 

Or old keys?

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