Import Crashing FileMaker

[kjoe12]

Sorry if this topic has been covered before, I have searched and found nothing.

 

My problem happens when I attempt to import a file into FileMaker. When I go to File > Import Records > File, the second I click File, FileMaker closes without a trace. Nothing pops up as an error, no waiting symbol on the cursor, no nothing! I thought that was strange, so I restarted FileMaker, and sure enough, the same thing happened.

 

So I thought I would be clever and create a script to import the file I needed. Well you guessed it, the second I click "Specify Data Source" on the Import Records script step, the same exact thing happens. Closes without a trace.

 

When I start FileMaker again, there is no error message or indication that the whole program just crashed. I am relatively new to FileMaker and have been having a difficult time troubleshooting this issue.

 

Any help would be appreciated.

 

The file I am trying to import is an .xls file, not sure that it matters considering I haven't even gotten that far while attempting to import.

[Kris M]

i would completely remove and reinstall FM if i was experiencing your exact symptoms

[kjoe12]

So I actually fixed the issue myself, go figure.

 

Turns out there was a conflict with a plug-in demo I had installed and "uninstalled" (thought it was COMPLETELY uninstalled).

 

The plug-in was still hiding under AppData/Local/....etc. and would crash FileMaker anytime I tried to open, or import or anything on the menu basically. Deleted the extension, and VIOLA, it all works.

 

My next step was to reinstall FM, but now I don't have to.

 

Hopefully this can help someone later down the road.

 

Thank you for the reply Kris M as well!

[Kris M]

Thanks for the reminder about checking for plugins. that should have been my first suggestion. Mondays suck the life out of me.