mac | pc Line breaks no longer work

[sbbutkcin]

We have a message in the database that is sent out to end users at certain times. Filemaker used to properly format the line break tag <br> at the end of the lines where it was needed. Now it sends them along in the message which is confusing a lot of our non-technical users. I have removed them but now the message is not properly formatted and comes in on large chunk of text. Has anybody experienced this as well and have any advice for a solution to restore formatting the way we would like?

 

Thanks in advance.