Conflict Resolution web screen is blank

[Michael Ashley]

In the past few days, something has changed that is making conflict resolution not functional. We've created a demo video that details the issue below.

 

We've set conflict resolution to user managed (see screenshot).

 

When detecting a conflict, MirrorSync correctly brings up the conflict resolution window, then opens the web viewer (on iOS) or browser (on Mac/PC). But the screen is blank ie. the url is unreadable or unreachable.

 

To our knowledge nothing has changed on our server. We've tested with 3 different Mirrorsync configurations, and we get the same issue on all three.

 

To replicate:

 

1) Create or modify a record on iPad, sync. This works fine.

2) Modify a record on iPad, and modify the same record on server. This fails, as per the above (white screen of blankness). 

 

Thoughts?

 

thanks!

 

 

 

Demo of issue:

https://www.dropbox.com/s/o0qo26fi1dtt785/mirrorsync-resolution-bug.mov?dl=0

 

 

Conflict Resolution email:

 

michael 

 

 

 

 

Jan 29, 2015 5:13:07 PM com.prosc.mirror.config.server.SyncServer doSync

CONFIG: === Sync detailed results ===

 

Changes to FileMaker Server 50.255.20.185/Sync_Content in 50.255.20.185 / ContentManagement_mirrorsync-delete (FileMaker Server)

Inserts:

40D6B1EA-72FC-47E3-83B2-2ABCD7C9EF01

 

 

 

Jan 29, 2015 5:13:07 PM com.prosc.mirror.config.server.SyncServer$4 call

INFO: Sync for MirrorSync / ContentManagement_mirrorsync-delete between 50.255.20.185 / ContentManagement_mirrorsync-delete (FileMaker Server) and Michael Ashley’s iPad's Go_iPad 13.0.8( username 'Admin', running Go_iPad 13.0.8 on 10.1.10.27, ping time: 188 ms, machine name: 'Michael Ashley’s iPad' )

1/29/15 5:13:07 PM: Finished sync with no warnings or errors in 1.946 seconds.

FileMaker Server 50.255.20.185/Sync_Content: 1 insertions, 0 updates, 0 deletions.