browser hanging when accessing a record

[markmanley]

via the web, i'm accessing a particular record. after successfully viewing the record, submitting changes, and coming back in to view the changes 3 or 4 times, something strange happens.

the browser hangs, and refuses to respond for a LONG time. It loads the page in sections, but ends up taking up to 2-3 MINUTES to load the entire page. Once this has occurred one time, it's always like that for this record.

OTHER RECORDS ARE ACTING NORMALLY, until you go in and out of them 3-4 times.

while this is happening, the server is responsive and acting normally.

I'm accessing a single database, with no relationships. I'm not changing CurrentRcdID.

I've looked at the data in the file, and there's no corrupt data that's visible anyway.

The query statement does not change over the iterations that it's being executed.

Here's the statement that's being sent. Domain changed to protect the innocent :-)

http://www.abc.com/database/FMPro?-db=app2002.fp5&-format=evaluation.htm&-lay=evaluation&-op=cn&info%5fDBA=mac&-recid=85&-find=

client: OS X, IE5.1.4

server: OS X server, FMP 5.5v2

TIA!

Mark

[Keith M. Davie]

"via the web, i'm accessing a particular record. after successfully viewing the record, submitting changes, and coming back in to view the changes 3 or 4 times, something strange happens."

"successfully viewing the record, submitting changes" using the -edit.

"coming back in to view the changes 3 or 4 times" using the -find.

I'm not sure why you are "coming back in to view the changes 3 or 4 times", or how you are doing it. But it's all in the same session, so it may be you need to clear your browser's cache. Just a guess.

[Garry Claridge]

In the url you have a field comarison ( info%5fDBA=mac ) and the specific record ID ( -recid=85 ) while using a -find tag. This is OK if you are using a -edit tag. You may need to lose the -recid tag from the url.

All the best.

Garry

[markmanley]

Thanks for the idea about modifying the url. However, I don't have control over it, as I'm using the following to generate the link via CDML:

<A HREF="[FMP-linkrecid: layout=Evaluation, format=evaluation.htm]">details<a>

Is there a better way to link from a list of results? I'm trying to stay simple, and starting with the CDML templates supplied, but I realize there may be better ways of accomplishing the same thing.

I also tried clearing the cache, but this does no good. Even trying a different browser on the same machine, or another user's machine results in the same delay.

Thanks in advance!

Mark

[Vaughan]

Install the FMP Web Companion 5.5v3 update (for the server) and see if that solves the problem. It sounds like a WC issue.

[markmanley]

Vaughan,

Thanks for the suggestion. I was really hopeful after reading the release notes. I installed it, but alas, it didn't fix the problem. That pesky spinning color wheel!

I agree with you that it may be a WC issue.

Thanks,

Mark