Snapshot Link not opening remote database

[RyanESmith7]

We have one computer that is not opening a snapshot link correctly. It only happens when logged in as a Standard user and does not occur when we log in as an administrator. When we double click on the Snapshot Link (which is a link to a remote database), we get the window attached.

 

Any ideas?

 

Thanks,

Ryan

[Wim Decorte]

The snapshot link is an XML file and that is what FM interprets it as in this case.  Likely the file-type association with the snapshot link extension got broken on that computer.  Probably the easiest way to fix this is to completely uninstall FM, reboot and install it again.

[RyanESmith7]

This particular Windows User is having lots of other problems with installing programs, so I'm going to chalk it up to out of my scope. Thanks for the feedback.