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Reasons for disabled menu items


jpranaym
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Hello, 

 

The file I'm working on has a Custom Menu set that takes over the entire file for all users (all privileges). However, as in the attached screenshot, some menu items have been disabled. Some of these functions are critically necessary. I am aware that developers cannot disable items except through privilege sets and I have check all privilege sets. This is not the issue. 

 

I tried overriding specific items with scripts/ duplicated FM menus and this hasn't helped either. 

 

The FM documentation doesn't readily indicate what would cause menu items to be disabled. Any pointers or solutions that could help re-instate those items would be greatly appreciated. Thanks! 

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Most of the items in that dropdown are reliant on the cursor being in an active field to function, so I feel like I have to ask whether  you were in an active field or not. So.....?

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