Offline for more than 30 days register message

[Glen Cardenas]

Hi folks,

 

I got an interesting pop-up message this morning. I keeps coming back and and I don't know how to satisfy it. The plug-in thinks I've been off-line for more than 30 days - which I have not - and wants me to connect to the internet so the plug-in can talk to the license server - I'm already connected as witnessed by my being able to post to this forum. What is this message trying to tell me and how do I make it happy?

 

Thanks in advance.

Glen Cardenas

[ryan360Works]

Hi Glen,

I would like to take a look at your logs to see if they have any information as to why you are getting this error. To submit your logs go into Preferences->Plugins, click on the email plugin, click configure and then click report a bug. Fill out the form and make sure that the checkbox "Include log file" is checked. That will put you into our support system and we will be able to respond from there.