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Claris Engage 2025 - March 25-26 Austin Texas ×

Sync Errors

Lewis Stairs
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Lewis Stairs Contributor

Lewis Stairs

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Hi,

Referencing ticket #12788 we have received several reports of sync timing errors, where the overall time to sync seems to be out of the norm. It seems that it occurs while syncing image data. 

Hopefully the data in the log may help you to guide us on what the problem may be. Please see attached screen shots of the admin emails we have received when the syncs were aborted by users. 

Thank you

Lewis

sync_error1.PNG

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sync_error2.PNG

Edited by Lewis Stairs

This topic is 3429 days old. Please don't post here. Open a new topic instead.

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