Web Services plugin will not load

[kali415]

I need some help.

We are currently going through an upgrade and have run into a bit of a problem.

I'm running FMP 11, on Windows server 2012, with Java 8 build 60 and can not get the 360 Web Assistant plugin to load.  

It will load running FMP 14 in the same environment, however we are not yet ready to make the switch just yet.

 

Edited September 26, 2015 by kali415

[ryan360Works]

Hello,

When you say the plugin will not load, does it show up in preferences->plugins? If it does not, make sure you are using the correct version of the plugin. The ".fmx" version is for 32-bit while the ".fmx64" is the 64-bit version. If it is showing up but will not enable, make sure that the bitness of Java 8u60 matches that of FileMaker. For FM11 you will need a 32 bit version of 8u60.