FM Pro 13 Install on a MacBook with OS X El Capitan

[JWWPhoto]

After installing Filemaker Pro 13 from a download provided by Filemaker or my Physical DVD Disk with Key, upon opening software, I get a message that says my Trial Period is over.  I have a Key that I enter during the install.  I have spent a couple of hours with Filemaker trying to resolve this situation and now they are saying that I need to do a fresh install of all software on my Mac because it may be interfering with another application.

 

Anyone else experienced this?

 

 

Jeff W Waldrop

 

[Wim Decorte]

This does ring a bell... I'm assuming that your copy of 13 is v1, correct?  The latest is v10 and you should be at least on v5.  So ask FM to send you the download link for the latest version and try to install that one.

Also note that only 14v4 is officially supported on El Capitan, surprised that FM did not mention that when you spoke with them.