Scriptmaster causing crashes on FMPA14

[domiller]

I have found similar posts, but not quite what I am experiencing.

I can start a clean copy of FileMaker, install the scriptmaster plugin (via the install plug-in script step), and everything works beautifully for that session.

However, when I close FileMaker and re-open it, it crashes -- every time.  The error is:

Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    FileMaker Pro Advanced.exe
  Application Version:    14.0.1.175
  Application Timestamp:    5538423e
  Fault Module Name:    360Works_ScriptMaster.fmx
  Fault Module Version:    0.0.0.0
  Fault Module Timestamp:    550aeae2
  Exception Code:    c0000005
  Exception Offset:    00008a10
  OS Version:    6.3.9600.2.0.0.272.7
  Locale ID:    1033
  Additional Information 1:    5861
  Additional Information 2:    5861822e1919d7c014bbb064c64908b2
  Additional Information 3:    1318
  Additional Information 4:    13181ae637ac2592fac0ca2dd662cdcc

This is using Windows 2012R2, FMPA14.0.1 (32-bit), and Java 1.8.0_91-b15 (also 32-bit).  FMS is also running on this system (with the appropriate 64-bit Java) if that matters.

If I delete the ScriptMaster plugin, I can start FileMaker, re-install the plugin and once again everything is fine for that session.

I have uninstalled everything, deleted directories and re-installed to no avail.  I have similar systems on which this works perfectly.  Any ideas?

 

[ryan360Works]

Hi domiller,

There is a registry record that gets created by FileMaker14 that can cause a crash to happen. Click on the Windows button and in the search type "regedit" and then launch the regedit.exe file. Navigate to [HKEY_CURRENT_USER/Software/FileMaker/FileMaker Pro/14.0A/PlugIns . There is probably a record that is called "disabled" listed there. Delete that record and start FileMaker and see if the crash no longer happens.

[domiller]

Wow!  That's one I never would have found on my own.  Yes, it did fix the problem (at least on the first system I tried).  Thank you!