Ted,
Once again thanks. yes, U se External Server and have OIU's within AD. I did reverse the auth order, but it made no change. I also double schedked that the user was only in one Filemaker OU. I confirmed the if you have edit and Export privileges you should be able to copy and paste data, but no getting any joy.
I have no experience with Filemaker design so I will attempt the button you described, but it will take some time.
For now I 'cheated' and moved one user into the Filemaker Admin group and she can continue.
Give me a few days and I'll be back! :