quote:
Originally posted by Anatoli:
One user has similar problem, because people where trying open databases on server directly through Mac OS and the Mac OS allowed that. Failed FileLocking and OS sharing of databases folder.
I believe this is not the case.
But how you get corruption of files on server?
I have seen hundred of crashes in v. 4 and I never managed to corrupt data on server.
V 5 is more stabile so far here.
In this case I think the printer driver and OS and printer are causing this.
What printer driver and printer are you using? Is that postscript? With postscript printers is much less problems.
To be fair to techsupp people, how they can help if they cannot see it? Description of faults is sooo vague....
The file on the server never get corrupted.
Let me give you a picture of what we have here:
1.) I got 5 terminals (Win98) on different locations. Similar set of files are installed locally on each terminal which function is to store the sales for the day for that terminal. (Note: These are the files that usually get corrupted after the Illegal Operation.)
2.) I have the Stock file hosted by FM Server 5 on NT Server 4.0 SP4
Terminals will only communicate with FMServer once they scan an item with a barcode to get the info of that item from the Stock file. (Note: this process intermittently takes too long to retrieve the info from the stock file.)
There is an EPSON TM-U200D receipt printer on each terminal. In addition, a Network printer (HP LaserJet 4000T) located somewhere else in the office is shared for these terminals.
As i've said before, the illegal operation mostly happened when printing a receipt but it also happened sometimes even we don't print.
What is the best way to do to determine if it is a printer driver problem?