SlimShady

Cheers Kurt. I phoned them again this morning, and they say that as the proof of purchase details have to be sent and dealt with in the States, it will take up to a week. I now have 30 something users unable to access our Contacts Database, so you can imagine the stress and panic its causing, but the Helpline say there is nothing they can do for a week. I understand that it wouldnt be right to give a code on here, but its desperate times, and Im almost having to resort to guessing the ******* numbers. Thanks anyway Gray

Hi all We have been running FilemakerPro Server on a NT4 machine for almost a year, without any major mishaps. This morning, the Server crashed, and the backup tapes we had been using show the backed up FMP data as being non accessible. This left us with no other option than to rebuild the server, which I have done, with the main concern being to get FMP up and running again. Well, the serever is up, but when I was installing FMP Server, the installation asks for the installation code. After pulling the Comms room apart, you guessed it, no sleeve that should have the number on it. I did the obvious, phoned the number that appears with the limited amount of documentation we could find. I called them, and after telling them the details, was told that there is nothing they can do. I asked her what she would suggest, should I throw it away? because we've spent the money, and now have 40 some users waiting patiently to begin replacing lost data, and start using FMP again, and are stuck at this one obstacle. Well, needless to say, they gave no help whatsoever, so I was wondering, does someone here have a number I can use, or has anyone had a similar experience and found a solution? Thanks for any help Gray