I am working with a client who is having a problem with certain fields having missing data when he accesses from home. It is set up on a FM Server and he accesses over the internet directly to the IP address using FM. However, certain fields (mostly portals or Summaries) appear blank. When he prints out a report (these Summary fields are placed on a sub-summary section), the blank fields print out as negative numbers. In addition, one field (a long text comment field) will not print out at all. I cant reproduce these effects on my computer (a PC) and neither can my colleague (on a MAC). The client is using version 5.5v2 at the office, Im not sure which version at home.

Any clues would be appreciated!

Sub summary data would require the report to be sorted before preview/print.

Is your client sorting the data correctly ?, or even at all.

Ideally a script should hold the sorting sequence, but over the Internet this might be slow.

Is your client just quitting the sorting section ?

Good point! I didnt do the scripting, so I will check. Thanks for the lead.