Problems setting up with a LAN email server

[Caitlin H]

Hi, I'm unclear exactly how the plugin is connecting to the mail server if installed on the client machine. 

My solution is hosted on a cloud based FMServer (FMPHosts). My client has an email server on their local network, and their IT guy has supplied me the local address and port (25) to use for the 350Works email plugin. This fails to connect via SMTP. No problems getting it to connect to an externally hosted mail server though. Is the message actually being routed through the cloud FMServer even though the plugin is local, hence why it doesn't cope with the internal IP address? 

Thanks.

 

 

[Ben360Works]

Hi-

The plugin is going to try to connect directly to the SMTP server that you provide in your EmailConnectSMTP statement. Are you using the plugin locally or is it installed on the server and used with PSOS scripts? If it is used on the server you will need to make sure that the email server is accessible externally and that you are providing it's external address. If you are running the plugin locally, then you should be able to provide the mail server's internal or external address.