September 4, 20178 yr Hi Anyone else having issues with long html formatted emails truncating and repeating content? Cheers
September 7, 20178 yr Hey there, I believe this is a known issue we're working on. If you don't have a support ticket in with us yet, please e-mail us at [email protected] with details on your situation. Assuming you already have, we'll continue to work with you on the issue and you'll be the first to know when there's a fix. We'll be in touch, Junior Perez 360Works Support Specialist
September 11, 20178 yr Newbies I'm having the same problem with v3.05, but with an older plugin version (e.g. 2.17) this is no issue at all
January 23, 20187 yr Author Anyone know if this has been resolved? I have emailed support but had no response.
January 23, 20187 yr Hey Guys, We've done a substantial amount of work on our plug-in framework the last few months and released some plug-in updates over the weekend. Could you try reproducing the issue you've been having with Email plug-in version 3.08, (available here http://360works.com/email-plugin/). If it occurs, please feel free to e-mail me or support directly, ideally with some screenshots and details of what's happening. Attaching your html content would be nice as well to make this easier for us to reproduce. Once I can reproduce it and demonstrate the behavior to our developers, we can hopefully get a quick fix. My direct email is [email protected], and general support can be reached via [email protected] I'll be on the lookout for your messages. Junior Perez, 360Works Support
January 23, 20187 yr Author Thanks for the response Junior I logged a call with the information you have requested with yourselves call ref: HD-36497 I believe you have already recreated the truncating issue.
Create an account or sign in to comment