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Mark Stuller

Error code 10 and MacOS

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We have been getting a few of these errors.
 
The Documentation outlines how to adjust the IIS web server but we are using OS X. Previously we edited our mod_proxy.conf.
 
However when I went to find the mod_proxy.conf file in /Library/FileMaker Server/Admin/admin-helper/WEB-INF/conf/ it does not exist.
 
We are on OSX 10.11.6.
 
Am I able to create this file? Anyone Know?
 
thanks, mark 

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Hey Mark,

We use OSX internally for the most part. Here's a link to where our documentation discusses how to adjust that timeout.

http://docs.360works.com/index.php/MirrorSync_4_advanced_topics#Updating_Timeout_on_Mac_OS_X

I'm curious about this issue being relative to your Error Code 10. I see you submitted a support ticket, so I'll message you via your ticket making sure we're addressing any MirrorSync issues you're having.

Junior Perez, 360Works Support

770.234.9293

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On 11/17/2017 at 7:31 AM, Junior360Works said:

Hey Mark,

We use OSX internally for the most part. Here's a link to where our documentation discusses how to adjust that timeout.

http://docs.360works.com/index.php/MirrorSync_4_advanced_topics#Updating_Timeout_on_Mac_OS_X

I'm curious about this issue being relative to your Error Code 10. I see you submitted a support ticket, so I'll message you via your ticket making sure we're addressing any MirrorSync issues you're having.

Junior Perez, 360Works Support

770.234.9293

Hello!

Thanks for the response.

The issue we are having is that the mod_proxy.conf file does not exist. I did go to this file /Library/FileMaker Server/HTTPServer/conf/httpd.conf but was unable to locate this line in that file: ProxyPass /MirrorSync ajp://127.0.0.1:42423/MirrorSync retry=1 timeout=7200. So, we have not been able to change the timeout.

We did find that the specific record's container field held an invalid file (unsure how that could have even happened!) and after deleting that file the Warning disappeared, but other valid files have also generated the same Error 10 message.

Thank you! Mark

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Hello

Sorry to revive this, but apparently we haven't addressed the issue as it has recurred with container fields that do have valid contents..

The instructions here: http://docs.360works.com/index.php/MirrorSync_4_advanced_topics#Updating_Timeout_on_Mac_OS_X indicate we should be able to modify the mod_proxy.conf file. However that file doesn't exist on our server. The additional note to modify the httpd.conf file indicates to edit the ProxyPass line. That file does exist but does not have that line in it to modify.

How should we proceed?

Thank you, Mark

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