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Claris Engage 2025 - March 25-26 Austin Texas ×

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Posted

Is there a way to check a log determine why some records would be missing a PDF in the container?

users in the field will generate a PDF and store that pdf in to a container when done with inspection then later sync that to the server the operation is one way sync Remote > Server.

Yesterday's inspections had a few records with out pdf attachments and users reported no errors

Posted

Good Afternoon,

 

Any errors would be logged in the MirrorSync logs at the following location:

Mac: Library/360Works/Applications/logs/MirrorSync.YYYY-MM-DD.log

Windows: Program Files\360Works\Applications\logs\MirrorSync.YYYY-MM-DD.log

 

If you want to send those logs to [email protected], or submit a bug report, by going to the MirrorSync launch page and selecting "Send Problem Report and Log Files", we could take a look at them also.

This topic is 2447 days old. Please don't post here. Open a new topic instead.

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