Ocean West Posted March 21, 2018 Posted March 21, 2018 Is there a way to check a log determine why some records would be missing a PDF in the container? users in the field will generate a PDF and store that pdf in to a container when done with inspection then later sync that to the server the operation is one way sync Remote > Server. Yesterday's inspections had a few records with out pdf attachments and users reported no errors
Amber360Works Posted March 23, 2018 Posted March 23, 2018 Good Afternoon, Any errors would be logged in the MirrorSync logs at the following location: Mac: Library/360Works/Applications/logs/MirrorSync.YYYY-MM-DD.log Windows: Program Files\360Works\Applications\logs\MirrorSync.YYYY-MM-DD.log If you want to send those logs to [email protected], or submit a bug report, by going to the MirrorSync launch page and selecting "Send Problem Report and Log Files", we could take a look at them also.
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