SMS sender name

[MartieH]

Working with your new SMS via AWS and it is working fine -- but, I have set a default sender ID in my AWS account but it doesn't use it -- the texts are sent simply from a number that I don't recognize. How can I specify a sender name. The AWS documentation says the default can be overridden so I am wondering if the plug-in is overriding my default?

Thanks for the help,

Martie

[ryan360Works]

Hi Martie,

     Per AWS SNS documentation:

Quote

Support for sender IDs varies by country and/or region. For example, messages delivered to U.S. phone numbers will not display the sender ID. For the countries and regions that support sender IDs, see Supported Regions and Countries.

So if you are sending to US numbers (looks like you are in Florida), the sender ID will not show. I will add this to our documentation.

[MartieH]

thanks for the quick reply.  this is disappointing. I had misread it since my region supports SMS I hadn't gone any further. I hope they change this sometime soon.

M