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Featured Replies

Hi, 

I host my FMS17 server now on a EC2 T3-Medium AWS instance, which for cost reasons I stop at night and start during business hours. 

It seems that Zulu does not like that, it does not auto-restart.

Every day I have to access the instance and manually restart Zulu with the 360work Java app. 

I might say, that this was not always so.. Only once I upgrade the machine from a t2 to a t3. Is there a way to circumvent this?

What can I do? 

  • 2 weeks later...
  • Author

Does anyone know.. how I make, when the AWS instance restart, that the 360works App Server restarts too. ??

Hello,

Sorry for the late reply. Next time you boot the instance, can you send us the logs? You can find them in the following directory:

Mac: Library/360Works/Applications/Logs
Win: Program Files\360Works\Applications\Logs

The logs I'd like you to find will be called "Zulu.[date].log", "catalina.[date].log", "manager.[date].log", where the date is the day you produced the issue in the format YYYY-MM-DD.

When you find the logs, e-mail them to us at [email protected]. Once we receive them, we'll take a look at what's going on and get back to you.

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