Just implemented this about 3 weeks ago and it was working fine. Now it hangs up on the script step with Set Variable($result; Value:PCFB_Identify). It just sits there scanning, never collecting the value. It can't get to the next script step to evaluate the value, the only input it accepts is the CANCEL.

Plug in is registered, scanner is initialized as part of the startup script, fingerprints are loaded onto the device, "Plug in checker" script step is successful when ran.

Any suggestions?

Hello KylePMerck,

From what you have written, it seems like everything should be working correctly. We recommend checking to see if any recent installations or updates have knocked anything loose. Sometimes, new Windows updates can mess with things we don't want them to. You may also want to try a reinstall of the plugin and/or the U.ARE.U dependencies and see if your reader has any sort of damage to it. 

PCIPal