How to disable default FileMaker certificate

[maverik_uk]

I am running a single Mac OSX Sierra server with FMS 16 and a GoDaddy certificate Standard SSL with 'server.domain.com' set-up.

The certificate is installed correctly according to the Admin Console, and yet if I navigate to the WebDirect, the browser is showing the FMI Default Certificate and is blocking the user. I have gone round in circles for two days so hoping someone can point me in the right direction.

How do I stop the default FMI certificate from being used by WebDirect or FMPro users for that matter?

[Wim Decorte]

Did you install the cert using the proper import dialog?  Did you include the intermediate cert?  Did you restart FMS after installing the cert?

[maverik_uk]

Wim - Yes to all. I installed via the Admin Console rather than Terminal commands. I am using a Standard SSL certificate with a sub-domain (which worked before with FMS 14) rather than a wildcard certificate. By upgrading from 14 to 16, it has stopped working. Would this make the difference?

 

Edited July 12, 2019 by maverik_uk

[Wim Decorte]

If you upgraded but did not follow these exact steps, it might have re-used some old left-over files:

- stop the FMS processes (sudo launchctl stop com.filemaker.fms)

- uninstall FMS14

- rename the leftover "filemaker server" folder in /Library

- reboot

- install FMS16

- import SSL cert

- reboot

 

The step in bold is what most people don't do and it causes issues like the one you're seeing.

[maverik_uk]

Thanks for your help Wim. You're right, I didn't rename the folder... will report back.

[maverik_uk]

Renaming the folder did the job, much appreciated Wim!

[Wim Decorte]

Thanks for posting back and closing the loop.  It'll help the next one down the line.