Good afternoon,

I was wondering please if anybody else has experienced problems where an FM Go v17 app (by Infinite Peripherals) cannot connect to an instance of FM Cloud 1.18.1.x (latest version I understand) as the app reports it does not support this version of Filemaker.
I've an Infinea X "sled", an iPhone 6s in it running FM Go 18.  The Infinite Peripherals solution that comes with the sled is based on FM v17.  My host is AWS.

Infinite Peripherals advise that it may be a setting in FM Cloud that prevents an earlier version (v17) connecting to it. I know that solutions can control connecting clients, but didn't know it was also controlled at the Admin Console too (as suggested to me).

Anybody got any ideas please?

Greg

 

FM Cloud requires the client to use the same version as the server is.  So they'll need to create an 18-compatible version.

Or you need to move your file to your own FileMaker Server or another Cloud host provider to have more flexibility.

11 hours ago, Greg Hains said:

but didn't know it was also controlled at the Admin Console too (as suggested to me).

There's isn't a setting in the admin console for this, it's hard-wired into FM Cloud.

Hi Wim,

Thanks very much for getting back to me.  I have gone back to Infinite Peripherals to ask if they will be developing a tool for v18. To be honest, I don't really want to go backwards on Cloud version (or move host) to cater for a single product if I can help it.

I didn't think there was a setting in Admin Console either. Thanks for the confirmation. 

Cheers,
Greg