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An error occurred while trying to deliver the mail to the following recipients:


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Hi,

Hope everyone is keeping well,I have a little issue, I am getting this error for quite a few email addresses when sending out through cloud mail, i cant see any obvious reason for it.

 

An error occurred while trying to deliver the mail to the following recipients:

XXX@XXX.XXX

 

It is not just one domain that is throwing up the error. All SPF, DKIM are set up along with DNS. I have checked the email that was sent out for spam on mail-tester and it scores 8.3 out of 10.

Any help or guidance would be greatly appreciated.

 

 

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Hi AndyN,

In order to troubleshoot, we will need to see the plugin logs. Please be sure to reproduce the issue you are seeing and then send the logs to support@360works.com before any restarts of FileMaker as restarting will overwrite the logs . This will create a support case for you in our support system.  You can reference this thread in the body of the email. Please see this page for log locations.

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