john renfrew Posted August 10, 2020 Share Posted August 10, 2020 Just started to work with a new client, they are running the latest v of plugin on Server 18, and every now and then it turns itself off. Is there any known cases under which this might be the case?? John r Link to comment Share on other sites More sharing options...
ryan360Works Posted August 11, 2020 Share Posted August 11, 2020 Hi John, Is this server a Windows server? If so, we don't have any reports of turning itself off but I do have a few reports of plugins not enabling automatically after a server restart. We are currently trying to reproduce that to fix it. If it doesn't seem to correlate with a restart or this isn't a Windows machine, do you see any pattern to when it disables? Do you see anything in the FileMaker Server event log? I'd also be curious to see the plugin logs when you see this behavior. Make sure that when you send them that you have done so before re-enabling plugin as doing so will overwrite the logs. You can send the logs to [email protected] and reference this thread. Link to comment Share on other sites More sharing options...
john renfrew Posted August 11, 2020 Author Share Posted August 11, 2020 Thanks Ryan Where is the log, its not in the documentation...?? Link to comment Share on other sites More sharing options...
ryan360Works Posted August 11, 2020 Share Posted August 11, 2020 log file locations can be found here Link to comment Share on other sites More sharing options...
Recommended Posts
This topic is 1020 days old. Please don't post here. Open a new topic instead.
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now